Top Email Marketing Agencies: A Comparison Guide

Written by: Chris Donald

Updated on April 8, 2026

20 Mins read

Quick Answer :

The best email marketing agency depends on your business model, platform, and growth stage. Agencies in this guide include InboxArmy (strategy + high-volume execution), Inbox Collective (newsletter strategy), Holistic Email Marketing (customer journey strategy), Email Monday (consulting), RPE Origin (strategy + execution), Lets Talk Strategy (consulting), Action Rocket (creative campaigns), Rejoiner (ecommerce retention), SmartMail (automation-focused), and InboxGroup (full-service).

Pricing typically ranges from $2K–$10K+ per month, depending on scope.

Choose based on your industry, ESP (e.g., Klaviyo, HubSpot), budget, required services (strategy vs. execution), and whether you’re an early-stage, scaling, or enterprise brand.

Email marketing is one of the worst-kept secrets of the digital marketing era. Simply because of the insane ROI it provides – $36 for every $1 spent. 
As reported by Litmus, here’s the ROI for different industries:

  • Retail, e-commerce, and consumer goods: 45:1
  • Marketing, PR, and Advertising agency: 42:1
  • Software and technology: 36:1
  • Media, publishing, events, sports, and entertainment: 32:1

Of course, this only holds if you have the right resources with proven capabilities and expertise – including your email marketing agency choice.

But with so many email marketing agencies present today, where do you begin?

Instead of looking for a single “best” option, it helps to understand how the different agencies operate, their areas of expertise, and which one is best suited for your business. And that is the lens through which this guide is written.

How We Assessed These Agencies

To create this comparison guide, we adopted a rigorous selection criterion that emphasizes specialized excellence.

The idea?

We only sought out agencies for whom email marketing isn’t merely a side offering but the core of their expertise.

We did this to guarantee that the agencies spotlighted here don’t just include email marketing in their roster of services but are true leaders in the field. Our focus remained on identifying those agencies that have honed their skills and dedicated their resources to understanding and executing effective email campaigns.

Evaluation Criteria

Specialization:

We looked at whether email marketing is a core focus or part of a broader service offering.

Experience and Track Record:

We considered the agency’s experience across industries and the type of clients they’ve worked with.

Team Structure and Capabilities:

We reviewed how teams are structured and the range of expertise available across strategy, design, development, and execution.

Services Offered:

From campaign management to automation, deliverability, and integrations — we assessed the breadth of services provided.

Technical Expertise:

This includes capabilities around automation, segmentation, deliverability, and ESP integrations.

Industry Focus:

We looked at the industries each agency typically works with and where they have the most experience.

The agencies listed below reflect a range of approaches, strengths, and service models, giving you a broader view of how different teams operate. 

How These Email Marketing Agencies Compare

We have created a comprehensive table comparing the agencies against key factors like core strength and pricing. 

Agency Focus Core Strength Best Suited For Pricing
InboxArmy Strategy +Execution-heavy Campaign production, scalability, strategy Brands needing bandwidth & ongoing execution + Strategy Custom
Inbox Collective Strategy (solo) Newsletter growth, engagement Media, newsletters, non-profits $3K–$3.5K
Holistic Email Marketing Strategy-led Customer journey & eCRM strategy Enterprise & strategy-focused brands Custom
Email Monday Consulting Optimization, audits, training Established teams needing guidance Custom
RPE Origin Hybrid Strategy + technical execution Mid-to-large businesses Custom
Lets Talk Strategy Strategy Marketing strategy & consulting Leadership teams & enterprise Custom
Action Rocket Creative + strategy Campaign design & storytelling Brand-focused companies Custom
Rejoiner Retention-focused Lifecycle & revenue optimization Ecommerce brands $25–$1500+
Smartmail Execution Campaigns + automation setup Ecommerce brands needing flexibility Custom
Invisible Brands Retention-focused Data-driven lifecycle marketing & proprietary reporting Ecommerce brands focused on retention and revenue scaling (DACH) Custom

A Closer Look at Each Agency

1) InboxArmy

Best For: Brands that need consistent campaign execution and scalable email operations support

Pricing: Custom Pricing
Major Clients: eBay, Hilton , Spotify, Air BnB, Zappos, Sherwin WIlliams, Jockey, P&G
HeadQuarters Location: Grapevine, TX, USA
Experience: 10+ Years

Chris Donald, our founder, sent his first email campaign in 1995. InboxArmy, one of the top email marketing companies in the USA, came into existence in 2016. We’ve been going strong ever since, continuously adapting and refining our strategies. We have grown into a powerhouse over the years and have a unique knack as one of the best full-service email marketing agencies in USA.

Where We Excel

Key Industries We Serve

  • eCommerce
  • Education
  • Financial services and Banks
  • Information technology
  • Medical
  • Real estate
  • Travel and tourism
  • Beverages
  • Digital Agencies

Key Strengths

A seasoned veteran of the field, boasting a diverse clientele of over 5000 worldwide, from sprouting startups to established enterprises.

Our formidable team strength of 120 email marketing hotshots, each equipped with in-depth knowledge 

We are renowned for our ability to design, launch, and manage a wide spectrum of email marketing campaigns seamlessly and at scale.

Stand-Out Quality

What really sets InboxArmy apart? It’s our undivided dedication to our client’s needs. Imagine an agency that doesn’t tie you to a specific platform. That’s us with our 100% ESP-agnostic approach. 

Our attentiveness and supportive nature are truly commendable. We focus on fostering client success without any hidden costs or enforced long-term contracts. 

Moreover, we’re admired for our well-structured, bulletproof processes, which have been effectively implemented across over 25 different verticals.

2) Inbox Collective

Best For: Newsletters, media companies, and teams looking for hands-on strategy and growth guidance
Inboxcollective

Pricing: $3000 – $3500
Major Clients: The Intelligence, Anchorage Daily News, the Atlanta Journal-Constitution, and Charlotte Ledger, Leakey Foundation and Sightline Institute.
HeadQuarters Location:
New York, USA
Experience: 10 Years +

The second name on our list isn’t an agency but a one-man marvel: Inbox Collective. Steering this remarkable venture is the seasoned email marketing wizard Dan Oshinsky, who set sail on this journey in 2019. Let’s pull back the curtain on this unconventional powerhouse.

Where They Excel

  • Launching and promoting new newsletters
  • Increasing reader engagement
  • Monetizing email programs
  • Onboarding new subscribers and winning back inactive readers
  • Fixing email deliverability issues
  • Implementing the right email marketing technology
  • Testing and optimizing email campaigns

Key Industries They Serve

  • Newsrooms
  • Non-profits
  • Indie newsletters

Key Strengths

Oshinsky’s sterling resume, including his initial stint as the founding Newsletter Editor at BuzzFeed and as the pioneer Director of Newsletters at The New Yorker.

The cherished ‘Not a Newsletter,’ a monthly guide, has become a beacon for many seeking advice and trends in email marketing, manifesting Oshinsky’s esteemed position in the industry.

The services offered: coaching calls, strategy audits, workshops, and paid talks, all tailored for client-specific needs.

Oshinsky’s global recognition and presence in high-profile events like Litmus Live in Boston, Email Summit DK in Odense, Denmark, and the Email Marketing Summit in Brisbane, Australia.

Stand-Out Quality

While Inbox Collective may be lean, it holds a heavyweight reputation. With successful collaborations with over 100 companies, ranging from large newsrooms to indie newsletters, it has displayed its versatility and prowess.

However, what truly sets it apart is its laser-like focus on aiding newsrooms, non-profits, and indie newsletters. Oshinsky’s singular aim is to help these entities build, grow, optimize, and monetize their email strategies, promising a personalized, hands-on approach that fits each unique need like a glove.

This undiluted attention to client success makes Inbox Collective a shining beacon in the email industry of 2025.

3) Holistic Email Marketing

Best For: Businesses looking for deep lifecycle strategy and customer journey optimization.

Holistic Email Marketing

Pricing: Contact them – Custom Pricing
Major Clients: BARCLAYS, Facebook, Pandora, Ralph Lauren, Kate Spade
HeadQuarters Location: London
Experience: 10+ Years

Meet Holistic Email Marketing, one of the top email marketing companies, has redefined email marketing by taking a comprehensive approach centered on customer journeys.

Their magic formula? Melding data, technology, strategy, creativity, personalization, and psychology into a unified force. This unique approach positions them as an agency that’s more than just about open rates and click-through percentages—it’s about delivering tangible results.

Where They Excel

  • Email Marketing Consulting
  • Email Deliverability Audit
  • Email Marketing Vendor Selection
  • Email Marketing Optimization
  • Email Marketing Strategy & Audit
  • Training and Workshops

Key Industries They Serve

  • Digital Marketing services
  • Beverages
  • Travel and tourism
  • Insurance
  • Events management
  • Online marketplaces
  • Charities
  • Direct Marketing

Key Strengths

Guided by Kath Pay, a recognized authority with over two decades of experience, a ten-year tenure on the UK DMA Email Marketing Council, and a prominent role judging the DMA Awards.

Proven track record of developing effective eCRM and comprehensive email marketing strategies that go beyond conventional measures and drive solid outcomes.

Kath’s contributions were recognized with the EEC’s Thought Leader of the Year Award in 2021, and being a finalist in 2019 speaks volumes about the respect she garners in the industry.

Kath’s best-selling book, “Holistic Email Marketing: A practical philosophy to revolutionize your business and delight your customers”, underscores the agency’s commitment to educating and empowering its clients.

Stand-Out Quality

Holistic Email Marketing shines through Kath Pay’s dedication to disseminating knowledge. Beyond leading the agency, Kath’s role as the principal trainer for Econsultancy and her engagement with platforms such as IDM, Digital Doughnut, B2B Marketing, and Marketers showcases her commitment to education in the field. 

This dedication to spreading knowledge and honing the skills of countless individuals and organizations sets Holistic Email Marketing apart from other agencies.

Kath Pay, an industry titan, steers the ship with an unwavering focus on the holistic customer journey, making this agency a standout.

4) Email Monday

Best For: Established teams seeking consulting, audits, and optimization support.

Emailmonday

Pricing: Contact them – Custom Pricing
Major Clients: AEGON, Unilever, Roche, KLM, Heineken.
HeadQuarters Location: Netherlands
Experience:  10+ Years

Where They Excel

  • Email marketing strategy
  • Email Service Provider selection
  • Email design and production
  • Email Campaign Optimization
  • Customer Loyalty & lead nurturing campaigns
  • Opt-in List Growth
  • Email Campaign Review
  • Training, coaching, and Workshops
  • Writing: Articles, Reports, and White papers

Key Industries They Serve

  • Insurance and Asset Management
  • Consumer Goods
  • Healthcare
  • Airlines
  • Beverages

5) RPE Origin

Best For: Mid-to-large organizations needing a mix of strategy, technology, and execution.

RPE Origin

Pricing: Contact them – Custom Pricing
Major Clients: Skype, Capital One, FeedX, Nestle, Legalzoom, Verizon
HeadQuarters Location: Los Angeles, CA, USA
Experience: 10+ years

Say hello to RPE Origin, one of the top email marketing agencies in USA that’s carving out a unique space for itself..

Built on a solid foundation of strategic thinking, versatile execution, and comprehensive insights, RPE Origin is about delivering consistent results while setting its clients on the path to ongoing success.

Where They Excel

  • Email Strategy & Planning
  • Content & Messaging
  • ESP Migration
  • Technology Services
  • Email Platform Optimization
  • Data Activation
  • Communication Development

Key Industries They Serve

  • Communication technology
  • Consumer Discretionary
  • Financial services
  • Retail Banking
  • Transportation & Courier
  • Food and beverages
  • Industrial Services

Key Strengths

Fostering a technology-agnostic approach, ensuring smooth integration into various marketing environments – a testament to their flexibility.

A team comprising top-notch subject matter experts, each with a deep well of experience from projects across diverse verticals.

A unique service model that combines low overheads with high-quality experts, resulting in efficient and effective solutions for diverse clients across multiple marketing program scales.

Boasting a broad skill set, from design, illustration, and animation to crafting compelling communications that perfectly balance originality and familiarity.

Their formidable experience with RFPs, migrations, and technical aspects across industries makes them stand tall in the field.

Stand-Out Quality

RPE Origin’s heart beats for one thing – understanding, improving, and acting on customer engagement. They lean heavily into insights and analysis, refining and optimizing their strategies ceaselessly.

The most striking quality, however, is their people-centric approach. Despite being able to navigate the intricate digital landscape with finesse, they never lose sight of the people they’re serving – their clients.

This harmonious blend of technology and human touch makes RPE Origin a trailblazer in email marketing.

6) Lets Talk Strategy

Best For: Leadership teams looking for high-level marketing and email strategy consulting.

Lets talk strategy

Pricing: Contact them – Custom Pricing
HeadQuarters Location: London
Experience:  10+ years

When it comes to boosting profitability through top-notch digital marketing strategies, one name stands out:

Let’s Talk Strategy, one of the top-notch eCommerce email marketing firms based in London and Lisbon, boasts rich experience collaborating with small and large brands across a wide range of industries in the B2B and B2C arenas.

Where They Excel

  • Email Strategy
  • Marketing Strategy
  • Customer Behavior Analysis
  • Training & Workshops
  • Thought Leadership
  • Public Speaking

Key Industries They Serve

  • Energy
  • Hospitality
  • Travel
  • Fashion and Retail

Key Strengths

They are renowned for delivering marketing consultancy services to organizations throughout Europe, making them a key player in the international market.

Their focus is on crafting top-tier strategies and making a tangible contribution to an organization’s bottom line.

Guided by Jenna Tiffany, Founder and Strategy Director, a Chartered Marketer, and a Fellow at the IDM, known for designing best-in-class online marketing strategies and campaigns.

A proven track record of providing a substantial return on investment both in the UK and internationally.

Stand-Out Quality

At the crux of Let’s Talk Strategy’s uniqueness is its knack for blending traditional techniques with groundbreaking approaches under the astute leadership of Jenna Tiffany.

Her unyielding dedication to enhancing the profitability of clients by delivering successful strategies truly sets this agency apart.

With this distinctive mix of innovation and expertise, Let’s Talk Strategy has firmly cemented its place as a key player in the email marketing landscape.

7) Action Rocket

Best For: Brands that prioritize creative campaigns, design systems, and storytelling

Action Rocket

Pricing: Contact them – Custom Pricing
Major Clients: Trainline, Henkel, American Express, BBC
HeadQuarters Location: London
Experience: 10+ years

Based in London, Action Rocket, one of the premium email marketing agencies, stands out in the email industry in 2025. This enthusiastic team of marketers, designers, copywriters, and coders combines their talents to create award-winning global marketing campaigns.

Where They Excel

  • Campaign Strategy
  • Campaign Design
  • Campaign Development
  • Email Design Systems
  • Workshops and Training
  • Creative Services
  • Strategic Storytelling
  • Email Campaign Creation
  • CRM Program Creation

Key Industries They Serve

  • News and Broadcasting
  • Banking and Finance
  • Beverages
  • Fashion and Clothing
  • Casual Dining
  • Travel and Leisure
  • Gaming and Entertainment

Key Strengths

Their distinctive approach goes beyond service provision, focusing on strategic thinking, creative ideas, and thoughtfully designed customer journeys.

A strong commitment to understanding clients’ challenges, primary goals, and vision helps them provide bespoke support and impactful solutions.

Catering to a diverse clientele that includes brands, marketing agencies, and email service providers by creating meticulous strategic content plans and digital campaigns that align with each client’s unique needs.

A persistent culture of staying up-to-date with the best practices in the field, including the latest in HTML, CSS, mobile, accessibility, and responsiveness.

Stand-Out Quality

What makes Action Rocket stand out is its unique blend of strategic, goal-oriented approach and boutique, the custom-tailored experience they offer.

Their knack for integrating creativity with technical expertise and keeping themselves updated with the latest trends ensures their clients get the cream of the crop in email marketing.

With their focus on tailor-made solutions and a firm finger on the pulse of technical advancements, Action Rocket emerged as a distinguished player in the email industry in 2025.

8) Rejoiner

Best For: Ecommerce brands focused on retention, lifecycle marketing, and revenue growth.

Rejoiner

Pricing: Core: Plan $25/mo & Scale Plan $1500/mo
Major Clients: Bavsound, Motherdirt, Triumph
HeadQuarters Location: Boston, Massachusetts, United States
Experience: 10+ Years

As one of the top email marketing companies for eCommerce in the USA, Rejoiner has mastered the art of turning passive browser interactions into rewarding customer relationships with their wide array of tools.

Where They Excel

  • Testing & Optimization
  • Copywriting
  • Deliverability Monitoring
  • Content Strategy
  • Day-to-Day Management
  • SMS Production
  • Retention Strategy
  • Email Development
  • Performance Reporting

Key Industries They Serve

  • E-commerce
  • Retail
  • Wood and Furniture
  • Direct Marketing
  • Nutrition
  • Sports Equipment
  • Fashion
  • Beverages

Key Strengths

A unique lifecycle email marketing software forms the core of Rejoiner’s approach. This intuitive tool helps online retailers recapture potential customers who might have abandoned their shopping carts, emphasizing their commitment to maximizing client revenue in a nuanced and proactive way.

A team of email marketing specialist with a combined experience of 40+ years, whose synergistic blend of innovation and efficiency has led to an average increase of last-click revenue from email and SMS marketing by 30% or more.

A battle-tested methodology is tailor-made for each client’s unique needs. This has guided over 300 brands to make email a steady and reliable revenue stream, highlighting Rejoiner’s versatile expertise.

Impressive consulting services provide hands-on guidance, giving businesses the practical skills required to navigate the complex world of email marketing.

Stand-Out Quality

Rejoiner shines bright in the industry, not just for its unique software and strategic approach but also for its consulting services that offer hands-on guidance to businesses. Their commitment to making a tangible difference is evident in their proven track record of achieving up to a 30% increase in email revenue for clients. With over 500 brands seeking their services, Rejoiner stands tall as an industry leader in 2025.

9) Smartmail

Best For: Ecommerce businesses needing flexible campaign execution and automation setup.

Smartmail

Pricing: Contact them – Custom Pricing
Major Clients: bROWZE, Choxi, Millers Woman, Digital Supply USA, Lowes, and Sunski
HeadQuarters Location: New York, USA
Experience: 10+ Years

Established as one of the top email marketing companies for eCommerce in the USA, SmartMail’s vast expertise spans diverse areas, offering solutions for campaign management, automation, and list growth. Their adaptability and breadth of knowledge have made them a force to be reckoned with in the industry in 2025.

Where They Excel

  • Campaign Management
  • Automation Setup
  • Email Audit (Free)

Key Industries They Serve

  • Technology and Gadgets
  • Fashion and Retail
  • Petcare
  • Automobiles
  • Home Decor
  • Books and stationery

Key Strengths

Offering two cornerstone solutions: a robust campaign management solution providing continual oversight to ensure the successful implementation of a client’s monthly email strategy and an Automation Setup solution offering a one-time service to introduce or optimize email automation and flows.

The flexibility allows businesses to order custom campaigns on demand, thereby accommodating fluctuating market demands without the constraints of long-term commitments.

Efficient delivery timelines, with a maximum of four days for a single campaign and seven days for automation setup, underlining their commitment to timely service delivery.

A transparent and straightforward pricing structure, with a ‘pay for what you get’ policy, ensures clients are charged only for services availed.

Stand-Out Quality

The stand-out quality of SmartMail is undoubtedly its transparent pricing structure. Their commitment to offering value for money is evident in their ‘pay for what you get’ policy, charging a flat fee per email campaign and newsletter, and for the one-time setup of automation. This level of financial transparency, combined with their comprehensive services and flexibility, sets SmartMail apart in the email industry in 2025.

10) Invisible Brands

Best For: Ecommerce brands focused on retention, lifecycle marketing, and revenue scaling (especially in the DACH region).

Pricing: Custom pricing
Major Clients: T1tan, Cusb Clothing, Purebred Kittis
HeadQuarters Location: DACH Region (Germany-focused)
Experience: 5+ years

Invisible Brands is a retention-focused email marketing agency built specifically for ecommerce brands that are looking to scale revenue through lifecycle marketing. Their approach combines data, strategy, and execution into a structured retention system designed to drive consistent growth. 

With a strong emphasis on performance and measurable outcomes, they position themselves as a service partner for brands that want to move beyond basic comapaigns and build scalable retention engines. 

Where They Excel

  • Data-driven email campaigns
  • Lifecycle marketing strategy
  • Customer segmentation and personalization
  • Email automation and retention systems
  • Reporting and performance tracking
  • Custom email design and copy
  • Retention-focused campaign execution

Key Industries They Servce

  • Ecommerce
  • DTC Brands
  • Retail

Key Strengths

A strong focus on retention and customer lifecycle, helping brands increase long-term revenue rather than short-term gains

A data-driven approach that transforms customer insights into high-converting campaigns

A proprietary reporting system that provides ongoing performance visibility and optimization insights

A track record of generating over €300 million in revenue for clients through retention marketing strategies

Stand-Out Quality

The stand-out quality of Invisible Brands lies in its clear focus on retention and revenue growth. Their approach is built around combining data, strategy, and execution into a structured system that drives consistent performance.

Their emphasis on fully customized campaigns – without relying on templates – allows them to tailor every element to the brand’s audience and goals. This, paired with their data-driven decision-making and proprietary reporting, gives brands better visibility into what’s actually driving results.

How to Choose The Right Agency For Your Business

This profile list is meant to help you narrow down your options, not make the decision for you. 

The right agency from this list ultimately depends on how your business operates, what stage your business is in, and where you need the most support. 

Here are some things you need to keep in mind when selecting –

1. Your industry context

Some agencies have deeper experience in specific verticals like ecommerce, SaaS, or media. That familiarity can influence how quickly they understand your challenges.

2. Your tech stack

If you’re already using a platform like Klaviyo or HubSpot, it often helps to work with agencies that are deeply familiar with that particular ESP.

3. Your budget expectations

Pricing varies significantly across agencies. Lower cost doesn’t always mean better value, and higher cost doesn’t always guarantee better outcomes. The key is alignment with what you actually need.

4. The type of support you’re looking for

Different agencies are built for different roles. Some focus on strategy and lifecycle ownership, while others are better suited for execution, automation, or specific projects.

5. Your stage of growth

Early-stage teams may benefit from flexibility and guidance. More established businesses often need depth, specialization, and structured execution.

So, what should you do now?

Once you have shortlisted a few profiles, the next step is to validate them – 

  • Narrow your list down to a few strong options
  • Have initial conversations to understand how they work
  • Review proposals with a focus on approach, not just pricing
  • Ask for relevant examples or case studies
  • Speak to past or existing clients if possible

💡No agency will check every box, and that is expected. The ultimate goal is to find an option that is perfect for YOUR brand and your way of working. 

If You’re Still Exploring Options

This particular list has many strong email marketing agency options. However, you may still not find “the one” for your brand. So, depending on your requirements, you may also find a fit outside of this list. 

And, if you’re still exploring, it can help to look at – 

  • Partner directories (like Klaviyo or HubSpot)
  • Recommendations from other brands in your space
  • Industry communities and marketing groups
  • Peer referrals within ecommerce or SaaS networks

Conclusion

The right agency can be vital to your business’s success story. Each agency we’ve spotlighted offers unique strengths, but all share a commitment to innovation, strategy, and results. Choose wisely and step into the power of email marketing to take your business to new heights.

If you’re looking for a partner to support consistent execution and scale your business program, InboxArmy is one option worth exploring. 

Frequently Asked Questions

1. Are these agencies ranked in order? 

No, they’re not ranked. This is a comparison guide designed to help you understand differences, not a list of “best to worst.”

2. How many agencies should I reach out to? 

Shortlist 3–5 agencies. This gives you enough perspective to compare approaches, pricing, and fit without overwhelming the decision process.

3. Can smaller brands work with these agencies?

Yes, but it depends on budget and scope. Some agencies are better suited for smaller brands, especially those offering flexible or project-based support.

4. How much do email agencies cost? 

Costs vary widely — from a few thousand dollars per month to significantly higher retainers, depending on services, scope, and agency expertise.

5. What if none of these agencies feel right?

That’s completely fine. Use this guide as a starting point and explore other agencies through referrals, partner directories, or industry communities.

Chris Donald

Chris Donald

About Author

Chris sent his first email campaign in 1995. He’s worked directly with Fortune 500 companies, retail giants, nonprofits, SMBs and government agencies in all facets of their email marketing and marketing automation programs. He’s also a BIG baseball fan, loves a good steak, and is mildly obsessed with zombie movies. For more information follow him on linkedin LinkedIn Icon

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    Yes

    (InboxArmy doesn't work or provide email list buying or rental service.)

    Image
    mjff

    “We looked at 16 different agencies, interviewed 8 of them and selected InboxArmy as number 1 pick.”

    We hired InboxArmy to redesign Salesforce Marketing Cloud emails. The goal was to create a new master template that matched branding using industry best practices. After we signed the SOW, we had a couple discovery calls, submitted our brief and branding document. Once we were on the same page, InboxArmy did design in batches, we had 3 rounds of reviews and once all was finalized IA coded and implemented the templates for us in MC.

    During discovery calls, members of IA were present (covering design and coding). After that we always communicated with our representative, Charlie. Being able to understand branding and our needs, design capabilities, coding pace, responsiveness and always willing to go step beyond for this project.

    Felt like IA and we were on the same team.

    Barbara Puszkiewicz-Cimino
    Associate Director